See People Software subscriptions are valid for differing periods of 1 or 3 months starting on the purchase date and includes:

Subscriber Downloads Area

• free access to any versions released (including major upgrades)
• active forum support for the duration of your subscription

Renewals

A renewal gives you the option to extend your subscription for an additional period. The renewal fees are based on the software in question and the duration of the subscription. You are not required to renew your subscription and the software will continue to function once your subscription has expired. You can renew your subscription at any time to get access to the latest versions.

Our download area is available to our subscribers 24 hours a day. Some other things you should be aware of when taking out a subscription:

Use

The code is made available to you pursuant to GNU General Public License. Without limiting your rights under the GPL, the component and related documentation are subject to the terms and conditions of this end-user license agreement.

The code is not encrypted or obsficated in any way.

The code is not time or location limited in any way.

Modifications

It's GPL'd so you can make any modification(s) to our products to fit your purposes without prior written consent from us. If the code is changed by you or a third party we can support the modified component fee for service basis.

Updates

We have no influence on the development of Joomla! or it's related products. Our software is designed to run on the official version current at the time of sale, but we can give no guarantee that the product will run with future versions of Joomla.

When major changes occur to the Joomla platform that break our software we will make decisions about updating them based on their commercial viability — ie. if a peice of software can be updated for a viable cost we will probably do it.

Shipping

For the purposes of this policy "shipping" means the electronic delivery of virtual, non-tangible software created by us.

After your payment is cleared you will be emailed a copy of the current version of the software. Once payment has been received your account will be given access to Support Subscribers form which includes a thread to download the current version of the product. If you are unable to login and access the Support Subscribers area then contact us and we will investigate the matter for you. NB: If you subscribe while our office is closed your account will not be activated in the Support Subscribers forum until normal business hours. We manually activate forum accounts to prevent our users from being exposed to large amounts of spam.

Refund policy

As our software is a non-tangible irrevocable item we do not issue refunds after the product is shipped, there are no exceptions. Please be aware that this applies to all tranactions. PayPal does not provide refunds for virtual goods or services.

We reserve the right to change or modify the Subscription Policy with as required and without notice, although where possible we will inform anyone subscribed to our mailing list.

General

A support subscription gives you access to the private Subscriber Forum for that specific product. Subscriber Forums are actively monitored and responed to by CPPL during business hours. The CPPL business hours are Monday-Friday 0800-1800 AEST.

Subscription Plans

At this point there are two subscription plans available:

1. EasyTable Subscription 3 Months (currently A$29.95)
2. EasyTable Subscription 6 Months (currently A$49.95)

As the name of each plan indicates the subscription is valid for 3 or 6 months.

What do I get?

Once you sign up for the support subscription you will receive an email containing the current version of the EasyTable Pro component. (You can install EasyTable Pro on any of your websites and while your subscription is still active you can download new/pre-release versions).

The Subscriber Forum provides:

• installation and configuration support for issues related to our software
• bug resolution
• early access to new versions of the software
• EasyTable Pro

What's not included?

The Support Subscription does not provide:

• Joomla training
  • (if you're installing our extensions you really should know how to use Joomla already)
• Host Issues support
  • The best people to talk to about issues with your hosting are your hosts.
• On-server support
  • On-server support is available, separately, through CPPL

My Subscription Has Expired!

Once your subscription expires you will no longer have access to the Subscribers Support forum but you will still have access to the Community forums — community forums are not necessarily monitored or responded to by our staff.

EasyTable Pro is not affected in anyway by your subscription expiration and will continue to work.

If a newer version is available that you want, you will have to renew your subscription to gain access to the Subscriber Forum to download the software.

Control over you Support Subscription payment is completely in your hands. If you no longer want your Support Subscription to renew you can simply log-in to your PayPal account and cancel it.

If you're not sure how to use your PayPal account then PayPal provide a Help article called "How do I cancel a subscription?" at this url:

https://www.paypal.com/helpcenter/main.jsp?cmd=_help&t=solutionTab&ft=browseTab&ps=solutionPanels&solutionId=15250

When you login to the See People Software website you are taken to the "My Membership" page.

From that page you can:

1. Check the number of days remaining on your subscription.
2. Upgrade/Renew you Support Subscription.
3. Review/print previous invoices, via the "Invoices" tab.

If additional information is required please contact us directly.