General

A support subscription gives you access to the private Subscriber Forum for that specific product. Subscriber Forums are actively monitored and responed to by CPPL during business hours. The CPPL business hours are Monday-Friday 0800-1800 AEST.

Subscription Plans

At this point there are two subscription plans available:

1. EasyTable Subscription 1 Month (currently A$29.95)
2. EasyTable Subscription 3 Months (currently A$49.95)

As the name of each plan indicates the subscription is valid for 1 or 3 months.

What do I get?

Once you sign up for the support subscription you will receive an email containing the current version of the EasyTable Pro component. (You can install EasyTable Pro on any of your websites and while your subscription is still active you can download new/pre-release versions).

The Subscriber Forum provides:

• installation and configuration support for issues related to our software
• bug resolution
• early access to new versions of the software
• EasyTable Pro

What's not included?

The Support Subscription does not provide:

• Joomla training
  • (if you're installing our extensions you really should know how to use Joomla already)
• Host Issues support
  • The best people to talk to about issues with your hosting are your hosts.
• On-server support
  • On-server support is available, separately, through CPPL

My Subscription Has Expired!

Once your subscription expires you will no longer have access to the Subscribers Support forum but you will still have access to the Community forums — community forums are not necessarily monitored or responded to by our staff.

EasyTable Pro is not affected in anyway by your subscription expiration and will continue to work.

If a newer version is available that you want, you will have to renew your subscription to gain access to the Subscriber Forum to download the software.